Carretera Fed. 307 Desde Chetumal A Puerto Juarez.,
Xcaret Park,
Mexico,
77710,
Quintana Roo
-
Steps from Xcaret Park
Great
8.2
8.1
/10
4.6
/5
Loved by guests
Beautiful hotel
Friendly staff
Delicious food
Amazing views
Stroller-friendly resort
"The proximity to Xcaret is really ideal."
Chelsey from Canada
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"Also there are actual ancient ruins inside!"
Rodolfo from Germany
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"It's nice to wake up in the morning to the singing of birds."
Lyudmila
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The magnificent Occidental at Xcaret Destination is a 5-star all-inclusive resort located next to Xcaret eco-archaeological park in the Riviera Maya, Mexico. The resort captivates guests with its spectacular gardens, 2 Mayan ruins, and a unique cove where guests can relax while sunbathing or swimming among tropical fish.
Luxurious Suite Accommodations
These luxurious suites offer magnificent views of the tropical gardens with a spacious bedroom featuring a king-size bed or two double beds. The exclusive Royal Level includes premium amenities, fully equipped bathroom with bathtub, daily restocked minibar, and 24-hour room service.
Diverse Dining Options
The resort features 11 restaurants, including 5 Ă la carte and 2 international buffets, offering a variety of dining experiences to satisfy the most discerning palates. Occidental at Xcaret Destination also features 11 international bars including a nightclub where guests can enjoy exotic drinks.
Extensive Leisure Facilities
This glorious complex features natural river formations, 5 freshwater pools, one saltwater pool exclusively for adults, and a children's pool. Guests can observe jaguars, butterflies, and tropical birds in their natural habitat or enjoy the 18-hole miniature golf course.
Cultural Location Advantage
The Occidental at Xcaret Destination is located 10 km from Aeropuerto de Playa del Carmen in a beautiful area full of culture and nature. Visitors can experience amazing water activities and explore the remains of a Mayan village or take trips to UNESCO World Heritage Site Chichen Itzá.
Must-do experiences
Swim in the cenotes at Xcaret for a magical natural experience.
Try the cochinita pibil at the nearby Mercado 28 for authentic flavors.
Experience a Mayan Ceremony at Xcaret Park for cultural immersion.
Visit the Frida Kahlo Museum in Playa del Carmen for art lovers.
Stroll through Playa del Carmen's Fifth Avenue for shopping and dining.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Concierge
2 persons
32 m²Â
2 Double beds
Shower
Coffee machine
room details
Deluxe Room
2 persons
32 m²Â
2 Double beds
Shower
Coffee machine
room details
Royal Level Luxury
2 persons
40 m²Â
2 Double beds
Shower
Coffee machine
room details
Royal Level Suite
2 persons
90 m²Â
1 King-size bed
Shower
Coffee machine
room details
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Private beach
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Snorkelling
Tennis court
Billiard tables
Darts
Table tennis
Mini golf
Archery
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus
Children
Cots
Babysitting/Child services
Children's buffet
Board games
Children's play area
Kids club
Game room
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Outdoor swimming pool
Beach access
Sun loungers
Live entertainment
Night club
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Full body massage
Room features
Air conditioning
Mini-bar
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
At Occidental At Xcaret Destination, indulge in a delightful array of dining options, featuring everything from casual bites to elegant, culinary experiences. With 11 distinct restaurants serving varied cuisines, guests can savor the local flavors and international delights in inviting settings designed for both family gatherings and intimate dinners.
Le Buffet
International buffet
Ambiance
Welcoming atmosphere suitable for all ages
Key Offerings
A diverse selection of dishes tailored for breakfast, lunch, and dinner, served in a vibrant setting
Reservation
no
07:00 - 22:00, daily
Restaurante Los Olivos
Italian
Ambiance
Family-friendly setting ideal for shared meals
Key Offerings
Exquisite Italian dishes perfect for a cozy family dinner
Reservation
no
18:00 - 22:00, daily
Restaurante La Hacienda
Mexican
Ambiance
Inviting atmosphere with colorful decor
Key Offerings
Authentic Mexican dishes that celebrate local culinary traditions
Reservation
no
18:00 - 22:00, daily
Restaurante El Pescador
Seafood
Ambiance
Casual seaside-inspired decor
Key Offerings
Fresh seafood options that highlight local flavors
Reservation
no
18:00 - 22:00, daily
Restaurante D'Oriental
Asian (Chinese, Japanese, Thai)
Ambiance
Relaxed and culturally inspired dining
Key Offerings
A celebration of Asian flavors, perfect for dinner
Savory steak dishes in a relaxing atmosphere, ideal for dinner
Reservation
no
18:00 - 22:00, daily
Restaurante La Piazza
Pizza
Ambiance
Casual setting, ideal for late-night cravings
Key Offerings
A variety of delicious pizzas available late into the night
Reservation
no
18:00 - 06:00, daily
Restaurante Pacos Tacos
Mexican
Ambiance
Laid-back and fun, great for late-night dining
Key Offerings
A range of traditional Mexican tacos available into the early hours
Reservation
no
18:00 - 02:00, daily
Club de Playa
International
Ambiance
Beachfront setting with a relaxed vibe, perfect for casual dining
Key Offerings
All-day dining with snacks and lighter bites from breakfast to afternoon
Reservation
no
07:00 - 16:00, daily
Location
Carretera Fed. 307 Desde Chetumal A Puerto Juarez.,
Xcaret Park,
Mexico,
77710,
Quintana Roo
Map view
Carretera Fed. 307 Desde Chetumal A Puerto Juarez.,
Xcaret Park,
Mexico,
77710,
Quintana Roo
City landmarks
Landmark
Xcaret
2.1
km
Amusement Park
Xplor Park
1.4
km
Park
Xenses
1.3
km
Amusement Park
Delphinus Riviera Maya
600 m
Landmark
Emotions Native Park
1.6
km
Landmark
Fun Fitness Globetrotters
3.4
km
Landmark
Playacar Golf Club
3.5
km
Landmark
Cenote Calavera
4.2
km
Beach
Playacar Beach
4.1
km
Mall
City Club
4.2
km
Landmark
Hard Rock Campo de Golf
4.3
km
Mall
Starbucks
4.3
km
Park
Xel-Ha Park
4.4
km
Landmark
Casa Tzutuhil
4.9
km
Landmark
Playa del Carmen Archeological Site
4.8
km
Landmark
Xaman Ha Aviary
4.9
km
Landmark
Zona Arqueologica Playa del Carmen
5.4
km
Landmark
Quinta Avenida
6.5
km
Landmark
La Sirena's Fine Mexican Handcrafts
6.0
km
Landmark
Corazon de Mexico
6.0
km
Landmark
Galeria de Arte 5ta Avenida
6.1
km
Landmark
Sun Jaguar
6.2
km
Museum
Museo Frida Kahlo Playa Del Carmen
6.4
km
Museum
3D Museum of Wonders
6.4
km
Landmark
Gaston Charo Art Gallery Playa del Carmen
6.4
km
Church
Nuestra Senora del Carmen Catholic Church
6.6
km
Landmark
Arte en Playa
6.9
km
Landmark
Ambarte
7.0
km
Cave
Rio Secreto
53.4
km
Nearby
Carretera Federal Cancun - Chetumal
Delphinus Xcaret
90 m
Restaurants
Xin Gao
930 m
Carretera Chetumal-Puerto Juarez Km 282 Inside Hotel Xcaret
Explore Xcaret Park
Activities & Attractions
Top Attractions
Activities
Dining
Entertainment
Xcaret
25 minutes' walk
Eco-archaeological park featuring natural attractions, cultural performances, and wildlife exhibits; perfect for a day of family fun.
Xplor Park
18 minutes' walk
Adventure park with zip lines, amphibious vehicles, and underground rivers; ideal for thrill-seekers wanting outdoor excitement.
Delphinus Xcaret
2 minutes' walk
Swim and interact with dolphins in a natural environment; offers unforgettable experiences for families and ocean lovers.
Emotions Native Park
20 minutes' walk
An eco-tourism park featuring native flora and fauna; includes hiking and ATV trails for outdoor enthusiasts.
Cenote Exploration
9 minutes' drive
Swim or snorkel in crystal-clear cenotes nearby; ideal for relaxation and enjoying nature's tranquility.
Downtown Playa del Carmen Markets
15 minutes' drive
Visit local markets for handcrafted goods and authentic cuisine; great for cultural immersion and souvenirs.
Xin Gao
12 minutes' walk
Casual Asian dining with a diverse menu; signature dishes include sushi and Asian fusion plates. Reservations recommended.
Restaurante La Iguana
15 minutes' drive
Cozy spot serving local Mexican dishes with fresh ingredients; try their tacos and enjoy a welcoming atmosphere.
Live Music at La Bodeguita
10 minutes' drive
Vibrant bar featuring live music performances; perfect for enjoying cocktails and dancing under the stars.
Teatro de la Ciudad
15 minutes' drive
Cultural venue hosting a variety of shows, including theater and dance; offers family-friendly performances throughout the year.
Getting around
City Centre
Xcaret Park10 min
 ·Â
6.2
km
Airports
Playa Del Carmen, Quintana Roo (PCM)12 min
 ·Â
7.7
km
Cancun International Airport (CUN)96 min
 ·Â
63.5
km
Reviews and Ratings
Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.2
8.2/10 based on 1355 reviews
Kevin
United States,
FebruaryÂ
2025
6.0/10
I had a mixed experience at this hotel. The proximity to Xcaret Park was fantastic, making it easy to explore, and the natural surroundings provided a calming atmosphere. However, the rooms were not soundproof, which made for some noisy nights when neighbors were talking late. Additionally, the dining options weren't impressive, with limited variety and cold dishes. Overall, there's great potential, but some areas need improvement.
Rooms
6.0
The rooms were not soundproof, so I could hear my neighbors talking until late at night. On the positive side, we were fortunate not to have to move rooms during our stay.
Service
5.0
The service staff was polite; however, I experienced some stress over unexpected extra charges that weren't disclosed initially. This complicated my experience quite a bit.
Location
9.0
The location is excellent for those looking to explore Xcaret Park, which is just a short walk away. The peaceful natural surroundings added to the charm, making it a nice escape.
Dining
5.0
The dining experience was rather disappointing, with bland food options lacking variety, mostly consisting of repeated carbohydrates that were often cold.
Facilities
6.0
The facilities included nice green spaces that provided a sense of tranquility, but there was room for improvement overall. Amenities were basic but sufficient.
Edward
United States,
OctoberÂ
2024
6.4/10
I had a mixed experience at the hotel. The location was fantastic, surrounded by beautiful jungle and right by the beach, which I loved. However, the room left a bit to be desired with some maintenance issues like a leaking toilet and a burned-out light bulb. The dining options were also a letdown given that several restaurants were closed during my stay. Overall, it's a great spot if you want to enjoy nature and the beach, but the room quality and dining could definitely be improved.
Rooms
5.0
The room itself was quite average with some maintenance issues, such as a leaking toilet and a light bulb that was out. The balcony was a nice touch but didn't make up for the other shortcomings.
Service
7.0
The service was quite good, especially from Alan at the reception who went out of his way to help with reservations. I appreciated the welcoming vibe and quick assistance. However, there seemed to be a lack of communication between the restaurants and front desk that led to some confusion.
Location
10.0
The hotel's location was perfect, nestled in the jungle and right by the beautiful beach. I couldn't have asked for a better spot to enjoy nature. Special shout-out to the staff in building 21 for their helpful advice on local attractions.
Dining
5.0
Dining at the hotel was quite hit or miss. I found the buffet options to need some work, and with several restaurants closed, my options were limited. It was disappointing given that I expected more diverse food choices.
Facilities
6.0
The hotel had some nice facilities, but nothing particularly stood out. It served its purpose for a comfortable stay, yet I was hoping for a bit more in terms of amenities.
Joel
United States,
OctoberÂ
2024
8.6/10
I had a memorable stay at this hotel! My room was not only clean and spacious but also super comfortable, which made my evenings restful. The location couldn't have been better, right next to the parks and surrounded by nature, creating a serene atmosphere. The dining experience was decent, but the breakfast options were a bit limited, which felt like a missed opportunity. Though some noise from outside was noticeable, overall, I thoroughly enjoyed my time here.
Rooms
9.0
The room was clean, spacious, and super comfortable, making it a pleasant retreat after a long day.
Service
9.0
Service was amazing; the staff was caring and professional, ensuring all my needs were met during my stay.
Location
10.0
The location is excellent, right next to the parks and immersed in nature, contributing to a peaceful vibe.
Dining
7.0
Breakfast was lovely every morning, though I found the options a bit limited and a little far from my room.
Facilities
8.0
The amenities were modern and well-maintained, adding to the overall comfort of the stay.
Howard
United States,
OctoberÂ
2024
7.4/10
I had a pleasant stay at the hotel with its serene surroundings and well-kept amenities. The rooms, while spacious and boasting beautiful balconies, felt a bit dated, which was somewhat disappointing. The service was a standout aspect, with the staff being incredibly friendly and attentive. However, the dining experience had its ups and downs, with some meals being quite enjoyable but others missing the mark. Overall, it offered decent value for the price.
Rooms
7.0
The rooms were spacious and pretty, featuring balconies that overlooked the lush grounds, which was a nice touch. However, I found some aspects to be a little dated and a bit less clean than I would have liked.
Service
9.0
The service was exemplary; the staff would greet me with a warm 'Good morning' or 'Good evening' wherever I went, making me feel welcomed. They were very courteous and approachable, which really enhanced my stay.
Location
8.0
The hotel is situated in a tranquil area, close to nature, which contributed to a calm atmosphere during my stay. It's not far from the parks, making it easy to access various activities.
Dining
6.0
The dining options had a good variety, but experiences were a bit hit or miss. I enjoyed the meals that featured fresh seafood, but some dishes left something to be desired.
Facilities
7.0
The amenities were decent, with a well-maintained pool area that I enjoyed. However, I felt that some facilities could benefit from modernization.
John
United States,
OctoberÂ
2024
5.0/10
My stay at the hotel had some highs and lows. The location is fantastic, as it's just a quick walk to the nearby attractions. The rooms were quite spacious, but sadly, cleanliness wasn't up to par with unwashed sheets. I wasn't impressed with the service either, as it felt rushed and they were more focused on upselling than assisting us. There could be better dining options, and overall, it didn't feel like good value for the money.
Rooms
5.0
The rooms were nice and big, featuring a king-size bed, but the bedding was unfortunately not clean.
Service
5.0
The service felt rude and inconsiderate, with a focus on upselling rather than genuine assistance.
Location
9.0
The hotel is ideally situated close to the parks, making it very convenient for exploring the area.
Dining
5.0
The dining experience was underwhelming with bland food and a limited selection.
Facilities
5.0
Facilities offered were decent, but nothing stood out as exceptional.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
is available in public areas for free.
Breakfast
The hotel Occidental At Xcaret Destination serves a full breakfast for free.Â
Children & extra beds
There are no extra beds provided in a room.Â
Pets
Pets are not allowed.
Languages
Spanish
Number of rooms:
589
Former name
Occidental Grand Xcaret
FAQs
About Occidental At Xcaret Destination
What is the distance from Occidental At Xcaret Destination to Cancun International Airport?
The hotel is 63 km from Cancun International Airport.
How far is Occidental At Xcaret Destination from Playa del Carmen?
The hotel is located 5 km from Playa del Carmen.
What time is check-in and check-out at Occidental At Xcaret Destination?
Check-in is at 15:00 and check-out is at 11:00.
Does Occidental At Xcaret Destination offer on-site dining options?
The hotel features 11 restaurants, including 5 Ă la carte and 2 international buffets.
What amenities are available in the rooms at Occidental At Xcaret Destination?
Rooms include a flat-screen TV, air conditioning, a mini-fridge-bar, tea/coffee making facilities, and a private balcony or terrace.
Is there Wi-Fi available at Occidental At Xcaret Destination?
Free Wi-Fi is available throughout the hotel.
What type of entertainment options does Occidental At Xcaret Destination provide?
The hotel features evening entertainment, a kids' club, and themed dinner nights.
Is there parking available at Occidental At Xcaret Destination?
Private parking is available on-site free of charge without the need for a reservation.
Does Occidental At Xcaret Destination provide an airport transfer service?
The hotel offers paid airport transfer services.
What is the proximity of Occidental At Xcaret Destination to Xcaret Eco-archaeological Park?
The hotel is located just steps away from Xcaret Eco-archaeological Park.
What is the focus of Occidental At Xcaret Destination as a hotel?
The hotel is an all-inclusive resort focused on family-friendly and eco-tourism experiences.